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  1. Home
  2. Government
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  1. 311 Service Center
    1. Call the Right Line
    2. Data and Reports
    3. Meet Our Team
    4. Report It
    5. Report It Resources
    6. WatertownApp
    7. Frequently Asked Questions
  2. Assessing
    1. Tax Assistance and Deferral Programs
    2. Residential Exemption Information
    3. Exemption Mailbox
    4. Personal Property & Other Information
    5. Motor Vehicle Excise
    6. GIS & Map Collection
  3. Auditing
    1. City Auditor Search
    2. City of Watertown W-9 (PDF)
  4. City Clerk
    1. Annual Town/City Reports
    2. Business Certificates
    3. Business Relocation
    4. Campaign Finance Information
    5. Citizen Inquiries
    6. City Census / Street Listing
    7. Dog & Cat Licenses
    8. Election & Voter Information
      1. 2024 Election Dates and Deadlines
      2. Accessible Electronic Remote Voting System
      3. City Voter Profile
      4. Election Day Voting Locations
      5. Election Results
      6. Massachusetts Political Parties
      7. Military & Overseas Citizens
      8. Poll Worker Employment
      9. Precinct Map (PDF)
      10. Specimen Ballots
      11. Voting by Mail Information
    9. Federal Census 2020
    10. Filing for a Going out of Business Sale
    11. Licensing
    12. Marriage Intentions & Wedding Ceremonies
    13. Property Damage / Personal Injury Claims
    14. Public Records Requests
    15. Raffle & Bazaar Permits
    16. Register to Vote
    17. Storage of Flammables
    18. Vital Records
  5. City Manager
    1. Budget Documents FY 2026
    2. Budget Documents FY 2025
    3. Budget Documents
    4. City Buildings Space Study
    5. City Communications
    6. City Manager Updates
    7. Communications Team
    8. Connect With Us
      1. Social Media Accounts
      2. Social Media Policy
      3. WCA-TV Video Archive
      4. Watch WCA-TV
      5. Website Help
    9. FlashVote
    10. Health & Human Services Study
    11. Pride Committee
    12. Quarterly Newsletters
    13. Report It
    14. Residents' Advisory Committee
    15. Social Media Accounts
    16. Social Media Policy
    17. State of the City
    18. Subscribe to the City Manager's Email/SMS list
    19. Watertown Chats
    20. FY 2024 Administrative Reorganizational Plan
  6. Community Development & Planning
    1. Developer Community Meeting Agendas and Minutes
    2. Watertown Square Area Plan
    3. Watertown Square / MBTA Communities Law FAQ
    4. Code enforcement, Zoning and Planning Search
    5. Inspectional Services
      1. Online Permitting
      2. MapGeo property search for Permit history, Zoning, Abutter, Parcel and other
      3. Fee Schedule (PDF)
      4. Reasonable Accommodation
    6. Community Design
      1. Economic Development
        1. Location
        2. Economic Profile
        3. Cultural Assets and Amenities
        4. Doing Business Here
        5. Economic Development Study
        6. Economic Development Newsletter
      2. Open Space
        1. Open Space & Recreation Plan 2023-2030
        2. Park Projects: Planning, Design, and Construction
      3. Public Arts & Culture
        1. Artist Resources
        2. Public Arts and Culture Committee
        3. Watertown Cultural Council
        4. Cultural District Planning
        5. Public Arts Initiatives
        6. Summer Concert Series
        7. Film Permit Application
        8. Subscribe to the Public Arts and Culture Email List
    7. Community Wellness
      1. Live Well Watertown
      2. Watertown Cares Network
      3. Watertown Farmers’ Market
    8. Events
      1. Commander's Mansion
      2. Events
    9. Geographic Information System (GIS)
    10. MapLink Interactive Zoning
    11. Planning & Zoning
      1. Current Zoning Amendments
      2. Design Standards & Guidelines
      3. Historical Commission
      4. Historic District Commission
      5. Housing
        1. Watertown Affordable Housing Trust
        2. Watertown Affordable Housing Trust Meeting Agendas and Minutes
        3. Watch Recorded Watertown Affordable Housing Trust Meetings on WCATV
        4. Subscribe to the Affordable Housing Email/SMS List
        5. Watertown Housing Partnership Meeting Agendas and Minutes
        6. Watch Recorded Housing Partnership Meetings on WCATV
      6. Permit & Property Search
      7. Planning Board
      8. Planning Board and Zoning Board Application
      9. Transportation Planning
        1. Bicycle & Pedestrian Committee
        2. Bicycle & Pedestrian Plan
        3. Community Path Project
        4. Parking
        5. Parking Meters
      10. Zoning & Code Enforcement
      11. Zoning Board of Appeals
    12. Sustainability
      1. Resilient Watertown Climate and Energy Plan
      2. What you can do
        1. Buildings & Energy
        2. Transportation & Mobility
        3. Natural Resources
        4. Reducing Waste
        5. Public Health & Preparedness
      3. What the City is Doing
        1. Buildings and Energy
        2. Transportation & Mobility
        3. Natural Resources
        4. Infrastructure & Waste
        5. Public Health & Preparedness
      4. Watertown Electricity Choice
      5. Environment & Energy Efficiency Committee
      6. Climate Change Data
      7. Conservation Office
        1. Conservation Commission
        2. Arsenal Park Master Plan
        3. Invasive Plants
        4. Protecting & Enhancing Open Space
        5. Protecting Wetlands
    13. Zoning & Code Enforcement
      1. Planning & Zoning Division
      2. Zoning Board of Appeals
  7. Fire
  8. Health
    1. Animal Control
      1. Animal Bites
      2. Backyard Chicken Safety
      3. Bats
      4. Coyotes
      5. Pet License
      6. Rabies
      7. Rescuing Wildlife
      8. Responsible Pet Ownership
      9. Watertown Wildlife Flyer (PDF)
    2. Bio Safety Committee / Biotechnology
    3. Board of Health
    4. Board of Health Applications, Regulations & Fees
    5. Community Health
    6. Community Wellness Programs
    7. Educational Resources
    8. Emergency Preparedness
    9. Environmental Health Services
      1. Demolition Requirements
      2. Food Protection
      3. Housing
      4. Nuisance Control
      5. Public Swimming Pools
    10. Food Code Revisions
    11. Household Hazardous Waste
    12. Household Sharps
    13. Housing
    14. Medication Disposal
    15. Mosquito & Tick Diseases
    16. Radon
    17. Rodent Control
      1. Baiting in the City of Watertown
      2. Mount Auburn Street Construction Pest Control FAQ
      3. Rodent Control in Watertown (PDF)
      4. Rodent Information
    18. Subscribe to the Health Email/SMS List
    19. Subscribe to Live Well Watertown & Watertown Farmers' Market Newsletters
    20. Tobacco Control
    21. Watertown Social Services Resource Specialist (SSRS)
  9. Human Resources
    1. City Employment Opportunities
      1. Subscribe to the Jobs Email/SMS List
    2. City Collective Bargaining Documents
    3. Classification and Compensation Study
    4. Employee Benefits
    5. Human Resources Assessment
    6. State and Federal Postings for Employees
    7. Watertown Public Schools Collective Bargaining Agreements
    8. Watertown Public Schools Human Resources
    9. Watertown Staff Portal
  10. Information Technology
    1. Digital Equity
    2. Documents and Public Records Requests
      1. Public Records Requests
  11. Police
  12. Procurement
    1. City of Watertown W-9
    2. Form W-9 Fillable
    3. Subscribe to the Bid Postings Email/SMS List
  13. Public Buildings
  14. Public Safety
    1. Emergency Management
      1. Comprehensive Emergency Management Plan 2023 (PDF)
      2. FEMA - Emergency Management Institute
      3. Help After a Disaster (PDF)
      4. Helpful Links
        1. Emergency Preparedness
        2. Emergency Supply Kit
        3. Eversource Electric Information
        4. FEMA
        5. National Grid Gas Information
        6. MEMA
        7. Ready.gov
        8. Watertown Emergency Phone Numbers
      5. MEMA Hurricane Preparedness
      6. Preparedness Kit Checklists
      7. Shelter In Place Guide
      8. Watertown Alerts
    2. Fire Department
      1. Ambulance Records and Billing Requests (PDF)
      2. Apparatus
      3. Chiefs of Department
      4. Department History
      5. Emergency Management
      6. FAQs
      7. Fire Detail Requests
      8. Fire Permits
      9. Online Permitting
      10. Fire Prevention Bureau
        1. Smoke Alarms
        2. Safety Tips
        3. Fire Emergency Preparedness
      11. Fire Station Tour Request
      12. Helpful Documents
      13. Laboratory Requirements
        1. Laboratory Registration Process
        2. Required Documents
        3. Useful Information
        4. Online Permitting
      14. Membership
      15. Programs & Services
        1. Adopt-A-Hydrant
        2. Car Seat Inspection Program
        3. Drone Program
        4. Emergency Medical Services
        5. Student Awareness of Fire Education
        6. Senior Awareness of Fire Education
        7. Smoke and Carbon Monoxide Alarm Installation Program
      16. Public Records Request Form
      17. Request 26F & 26F1/2 Inspection
      18. Service Awards
      19. Watertown Alerts Sign Up
    3. How to Report an Emergency
    4. Police Department
      1. Watertown Alerts Sign Up
    5. Watertown Alerts Sign Up
  15. Public Works
    1. Public Works Code (eCode 360)
    2. DPW FAQs
    3. Construction Notices
    4. Planned Work for the Week
    5. Project Notices
    6. Public Works Permits
      1. DPW Permits FAQs
    7. Administration
    8. Cemetery
      1. Cemetery FAQs
    9. Engineering
      1. Projects & Planning
        1. 2021 Sewer Improvements
        2. Annual Road Program
        3. Completed Projects
        4. Highland Avenue Reconstruction
        5. Morse Street Reconstruction
        6. Watertown Complete Streets
        7. Massachusetts Water Resources Authority (MWRA) Pipeline Improvements
      2. Mount Auburn Street Updates
      3. Project Notices
      4. Illicit Discharge Detection & Elimination (IDDE)
      5. Stormwater Management
      6. Engineering Documents
    10. Fleet
    11. Forestry
      1. Tree Hearing Meeting Agendas and Minutes
      2. Forestry FAQs
      3. Forestry Photos
      4. New Tree Request Form
      5. Planting Strip Guide
      6. Trees for Watertown Presentation
      7. Tree Planting and Care
      8. Tree Pruning Application
      9. Tree Removal Application
      10. Street Trees Map
      11. Watertown Tree Species List
    12. Highway
      1. 2023 Road Moratorium Streets
      2. Highway FAQs
      3. Snow & Ice
    13. Parks
      1. Adopt an Island
      2. Goose Mitigation Dog
      3. Parks FAQs
      4. Park Projects
    14. Street Lighting & Wiring
    15. Traffic Control
    16. Trash and Recycling
      1. 2024 Trash & Recycling Collection Calendar (PDF)
      2. Trash & Recycling Calendar
      3. How to Find Your Trash Pickup Schedule
      4. At-Home Donation Pickup
      5. Composting
        1. Backyard Composting
        2. Community Drop Off Bins
        3. Free Curbside Collection Program
      6. Curbside Recycle Bin FAQs
      7. Donate - Don’t Dispose
      8. Household Furniture Recycling and Disposal
        1. Household Wooden and Upholstered Furniture
        2. Electronic Waste
        3. Hard Plastics
        4. Metals
        5. TVs/Monitors
        6. White Goods
      9. Household Hazardous Waste Information
      10. Mattress Recycling
      11. Plastic Cap/Lid Collection
      12. Recycle Center
      13. Reports
      14. Subscribe to the Trash and Recycling Email/SMS List
      15. Textiles Recycling
      16. Trash and Recycling Guide (FAQs)
      17. Trash and Recycling Map
      18. Trash and Recycling Tips
      19. Upcoming Recycling Events
    17. Water & Sewer
      1. Inflow & Infiltration
      2. Sanitary Sewer Overflow (SSO)
        1. Sanitary Sewer Regulations (eCode360)
        2. Subscribe to the Sanitary Sewer Overflow Notification Email/SMS list
        3. Sanitary Sewer Overflow Notifications
      3. Stormwater Management
        1. City Stormwater Infrastructure
        2. Green Stormwater Infrastructure
        3. How Can I help?
        4. Illicit Discharge Detection & Elimination (IDDE)
        5. National Pollutant Discharge Elimination System (NPDES) Program
        6. Stormwater Tree Trenches
      4. Stormwater Tree Trenches
      5. Water Meters
        1. Water Meters
        2. Water Meter Replacement Project
      6. Water and Sewer FAQs
      7. Water & Sewer Documents
    18. Winter Snow Storm Tips & Tricks
    19. Utilities
      1. Eversource Electric Information
      2. National Grid Gas Information
    20. Mount Auburn Street Project
    21. Submit a Service Request
    22. Subscribe to the Street Letters Email/SMS List
    23. Watertown Square Improvements Project
    24. Water Meters
  16. Recreation
    1. Current Programs (PDF)
    2. Programs at a Glance (PDF)
    3. Program Registration
    4. FAQs
    5. Park Projects: Planning, Design, and Construction
    6. Picnic or Field, Court, Track, and Outdoor Rink Permits
    7. Pequossette Summer Recreation Program
    8. Recreational Facilities
    9. Seasonal Staff Opportunities
    10. Skating Rink - John A. Ryan Arena
    11. Student Snow Removal Program (PDF)
    12. Youth Sports Information
  17. Senior Services
    1. Additional Activities at the Senior Center
    2. Council on Aging
    3. Food & Nutrition
      1. Food Pantries
      2. Watertown Food Pantry
    4. Home Care & Housing Options
      1. Alternative Types of Living for Seniors
        1. Congregate Housing / Adult Day Health Care
        2. Special Care Facilities / Nursing Homes
      2. Care in the Home
    5. Newsletters
      1. Newsletter Archive
    6. Programs & Services
    7. Recreational Opportunities
    8. Snow Removal Program (PDF)
    9. Subscribe to the Council on Aging/Senior Center Email/SMS List
    10. Transportation
    11. Watertown Food Pantry
  18. Skating Rink - John A. Ryan Arena
  19. Treasurer / Collector
    1. Business Parking Passes
    2. Motor Vehicle Excise Tax
    3. Parking Clerk
    4. Parking FAQs
    5. Winter Parking Ban Information
    6. Parking Meters
  20. Veterans' Services
    1. Dependents & Survivors Benefits
    2. Chapter 115 Veterans' Assistance
    3. VA Claims & Benefits
    4. Watertown Commission on Disability
  21. Watertown Free Public Library
  22. Watertown Public Schools
  23. Watertown Organization Chart (PDF)
  24. City Office Directory
  25. Municipal Buildings & Parks Hours
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